Frequently Asked Question

Login Questions

I can't access my account. What do I do?

You can reset your password by clicking login in the top right corner of the home page. Then in the pop up click the 'I forgot my password or username' link.

Why do I have to create an account?

Your free account will allow you to access and manage your saved and purchased logos.

How Much Is Shipping?

All items for sale on this website are digital. No physical items will be shipped to you. You will be able to download your digital file purchase once your payment has been made and cleared.

How Do I Access My Files?

You will be directed to your account immediately after purchase, where you can download your files from the Download Link. Click this and your download will start.

How Do I Unzip The Folder The Files Are In?

The files are inside a zipped folder. Once you have downloaded the zipped folder, you must unzip the folder to access the files provided. On Windows and Mac, this can be done by double-clicking on the zipped folder, or on Windows, you can also right-click on the folder and choose extract here.

Can I Sell Your Designs On Physical Items I Sell In My Own Shop?

Yes, absolutely! You can use the designs on up to 100 physical items per design.

PLEASE NOTE: You may not use, upload or sell these designs on any print-on-demand website like Zazzle, Amazon Merch, Teespring, Spreadshirt, or any other dropship design and upload site.

Do you offer to print?

No. Your logo files are delivered in print-ready files so you can take them to your local printer.

What form of payment do you accept?

We accept Visa, MasterCard, Discover, and Paypal. Unfortunately, we don't accept American Express.

How does your money-back guarantee work?

Our money-back guarantee applies to technical issues only. If there are any issues with your files in terms of quality we'll fix them or provide a full refund. Given the nature of the product, our refund policy does not cover any other reasons.

Is my information safe with you?

Yes. We use high-level encryption through the leader in the industry and process your payment via the Paypal payment gateway.

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